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June 13, 2021


We have a 2019 LG and found its faster to Google the problem since most likely everyone else has had the same problem. Here is some information on how to block advertising at the router:


I don't remember having to do this with ours so there might might be an easier option. Looks like a lot of discussion online about this problem with newer TV's.

Curved, mighty & 60%


THANK YOU SO MUCH OH MY GOD!!!!! Mine randomly did this after working perfectly fine for months, and your trick of turning it off and pushing the middle button worked great? Thank you for this I was losing my mind!

Thank you for the details on voice recognition. Mine started working again with turning telly off from middle and back on.

Just , Tried that , worked great. Can't believe I didn't think of that (NOT!)

I’m had the same problem and i found the fix (for me anyway). I would press the magic remote button and speak and let go of button and the tv would respond that voice isn’t recognized, try again. After super frustration and countless searching, i spoke slower and held the button until a second after i stopped speaking and everything is working perfectly. I was trying to command it too fast and i just needed to slow down a bit. I hope this information helps anyone else that got here looking for same answers i was :)

Dear OP:
Bless you for posting this. Already shot an hour or two on google and YouTube trying to get voice recognition on magic remote working again after it suddenly stopped. Was about to waste more time. You saved me. I didn’t even have to unplug it. Just turning it on and off manually did the trick. Thanks so much!

Lg magic remote voice recognition wasn’t working then I did this and it works now.

Same problem. Voice recognition disappeared after agreeing to new service terms. Used the unplug/5 second power button push trick. Voila, it worked. Thank you very much for sharing.

Thank you for posting this. None of the LG sponsored solutions I've found address "voice not recognized" I'm so glad people think to post these solutions when they find them to help others who come to the problem at a later date. :-)


I found a super easy trick, no need to unplug the powercord.
while the TV is off
Press and hold the power button until the TV is on and continue to hold for a few seconds then release your finger, the Voice will back to work.
if you do it again, the voice will stop working. I guess most of you guys or maybe kids in the family play with the remote control and press/hold the power button too long

add to my previous post..
i press/hold the power button on the remote control.

Thank you - this low-tech solution you cited above solved the "voice not recognized" problem for me. Well done.

Thank you - great suggestion for message saying my voice isn't recognized

Fixed Alexa on my LG C2. Thanks!

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