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March 25, 2004


I recently bought a bed from Sleep country. I wanted a tempurpedic which has a 60 day return/refund. The guy tells me that Simmins has a bed that is exactly the same, but less money and same 60 guarantee..

Said if for any reason I didn't like it I could return it. Never once did they say NO REFUND!!!

I have had this 2100.00 bed for a week and I HATE it, I am in constant pain, and it makes me sweat. So I order a select comfort. And as I am checking my reciept I notice the small print at the bottom telling me to read back for return info.

Here si find I can't get my money back! And that if I cannot find another bed I like there that I can get an in store credit! I am LIVID.. This is not right! I do not want an inner spring mattress and I surely don't want this foam sweat machine!

So if I get a credit I am going to, what, buy 2100.00 worth of sheets?? This is indeed A LOT of money and I do not see how this policy is legal, especially when I was not told about it.

The pushed me into this mattress with the promise it was comparable to the tempurpedic in all area's. I paid with a credit card and if they wont refund my money I will do a charge back, plain and simple..

Do you know if this is really legal for them to do this, or hold me to it withought informing me first?
WA State

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