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March 25, 2004

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I recently bought a bed from Sleep country. I wanted a tempurpedic which has a 60 day return/refund. The guy tells me that Simmins has a bed that is exactly the same, but less money and same 60 guarantee..

Said if for any reason I didn't like it I could return it. Never once did they say NO REFUND!!!

I have had this 2100.00 bed for a week and I HATE it, I am in constant pain, and it makes me sweat. So I order a select comfort. And as I am checking my reciept I notice the small print at the bottom telling me to read back for return info.

Here si find I can't get my money back! And that if I cannot find another bed I like there that I can get an in store credit! I am LIVID.. This is not right! I do not want an inner spring mattress and I surely don't want this foam sweat machine!

So if I get a credit I am going to, what, buy 2100.00 worth of sheets?? This is indeed A LOT of money and I do not see how this policy is legal, especially when I was not told about it.

The pushed me into this mattress with the promise it was comparable to the tempurpedic in all area's. I paid with a credit card and if they wont refund my money I will do a charge back, plain and simple..

Do you know if this is really legal for them to do this, or hold me to it withought informing me first?
Thanks,
Karla
WA State

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