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March 27, 2017

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I canceled my subscription two years ago. Just sayin'

I pay $29 for a digital subscription. I read the E-Newspaper every morning. Sometimes they failed to deliver my paper newspaper. Don't have to worry about that anymore. It took a little getting used to, but I'm glad I made the switch.

I suggest you contact the DOJ Consumer Protection office (they have a toll-free number) and ask them to help you with parsing that offer. If $11/month is "Save 50%", then the comparison quantity is $22/month.

Gannett's price increase would be a bit less galling (and ever so slightly justifiable) if they were still delivering the same level of content. Instead over the past few years they have adopted the policy of "less for more."

I honestly feel lucky if i see more than 2 local bylines in the entire first section. Everything else is AP stories, regurgitated press releases, maybe a half column story from a sister paper, and plenty of low-effort low-content reader feedback stories featuring the same circle of mouthbreathers spouting off the same drivel ad infinitum. (um.. err.. except for the occasional enlightening well reasoned opinions offered by the intelligent and charming Mrs. and Mr. Hines) The Statesman Journal's paid-for "content" should not lead me to be so well versed in the political musings of Dorian Fucking Atkins that I am able to anticipate his always offered (and printed!) ill-informed opinions before I even read them.

Wow! Poor, poor, poor customer service! Tried calling to take care of a billing issue from SJ. I changed banks in May, change the auto pay to new bank, 2 months later, I get a letter that my delivery will be cancelled if I don't pay. Well SJ, I've had to deal your errors over the years, each time being your error! I hall to call 3 times in July to finally get a rep to answer my call. I noticed in October no autopay was taken out, tried to call and get through once again. Gave up and then I got a call from SJ mail rep, gave correct date of expiration code on my autopay. Still nothing for weeks. I once again have tried to call 6 times with being on hold for over 15 to 30 minutes, only to be hung up on! I then sent an email 11/14/17 PM, got return email that they would call the next day. Still no call! Now a letter to call 11/21/17, which I'm now on hold for 30 minutes! WTH~ The only reason we have SJ is that my husband wants it. I would have ditched this piece of crap years ago! Am I angry you ask? Yes, indeed! I can't get this resolved. I'd pay online, but guess what its over $33.00 more than I owe!~ The worst!

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