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July 08, 2018

Comments

I too sent Arcimoto a deposit a couple of years ago. It seems to me you are correct in assuming the preorder customers are not too important to Arcimoto in thier scheme of things. Other than a confirming email on receipt of my $100 there has been no direct communication to me as a preorder customer. I have been in contact with Arcimoto a couple of times about placement and delivery dates. First answer was mid summer 2018 and second was first quarter 2019.
Waiting in Albany, Oregon

Duane, yes, it sure seems like Arcimoto should be paying more attention to us pre-order customers. After all, how the first regularly-purchased Arcimotos are received will play a big role in whether the company succeeds.

I've been a frequent contributor to Kickstarter efforts. If I sign up to buy a pair of waterproof shoes, for example, I'll regularly get updates from the company telling me about their progress in designing and making the shoes.

The company will apologize for any delays in getting the product to me in the original time frame. They'll explain in detail what problems are being experienced and how they're dealing with them.

Arcimoto hasn't been nearly as forthcoming, and they're wanting customers to pay $12,000 to $20,000 or so for their product, not $100, as I recall the waterproof shoes cost me.

Anyone who is anxious about the timeline and/or the frivolous lawsuits can ask for their $100 deposit back. As I understand it, they are quick to send refunds out. That should put an end to those individuals' anxiety issues. It's not like they swindled you for a non-refundable grand. You know?

Dale, getting my $100 back isn't what I'm anxious about. I want Arcimoto to succeed with a quality, easy-to-sell product. My anxiety stems from a worry that after so many years, and so much effort put into design efforts, the final version of the Arcimoto won't be the hit that I want it to be.

That worry stems, in part, from the thought process I went through when deciding whether to get a regular motorcycle/scooter some years back, or a three-wheeled version such as a Can-Am Spyder or various motorcycle "trikes."

A compelling argument against the Spyder that I read about on reviews of the three-wheeled motorcycle was this: it isn't nearly as much fun as a regular motorcycle that leans in corners, is more maneuverable, and can dart through traffic with more alacrity. Yet it is as expensive as many cars, but without the conveniences and safety features of cars: air bags, seating and luggage room, etc.

My worry is that the Arcimoto might fall prey to the same reasoning. If someone wants the fun of a motorcycle, and is willing to assume the risk that comes with it, they'll get a two-wheeled motorcycle or scooter. If someone wants the features of a car, they'll buy a car.

The Arcimoto occupies an in-between zone: a three-wheeled motorcycle that won't appeal to avid motorcyclists, which lacks most of the conveniences and safety features of a car. The electric propulsion will be a draw for some, as will the feeling of open-air freedom, compared to a car.

During my weekly grocery shopping trip to three stores here in Salem (Fred Meyer, Trader Joes, Lifesource Natural Foods), I tried to envision what this would have been like on an Arcimoto. I'd really need full doors that lock, since obviously after my first stop I had grocery bags in my VW GTI, plus a backpack that I usually take with me, but leave in the car.

So then I'd have an enclosed three-wheeled electric vehicle that could cost close to $20,000. Or, do my shopping in the GTI and use the Arcimoto just for fun trips where I didn't need to cart stuff around, or leave things unattended. This just shows the trade-offs that prospective buyers of the Arcimoto are going to have to consider.

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