If you're looking for info about DaBella Exteriors in Beaverton, Oregon, my advice is to ignore the negative comments that may pop up in Google search results.
I'm a blogger who is responsible for one of those posts, which I've removed. I cautioned "buyer beware" back in July, 2011 because someone told me that employees of a shady company that went out of business, Penguin Windows, had resurfaced at DaBella Exteriors.
Yet my blog post about DaBella Exteriors never got any negative comments about the company, whereas my post about Penguin Windows had many complaints that matched the negative experience my wife and I had with some pushy Penguin Windows salesmen.
Recently I got an email message from Nissa, the owner of DaBella Exteriors. Please read it (below) if you have any concerns about the trustworthiness of the company. As Nissa says, DaBella Exteriors appears to have been the victim of some disgruntled Penguin Windows employees who planted false rumors that, unfortunately, spread through cyberspace.
Here's what Nissa told me, shortened for readability:
I’d like to introduce myself. I’m the owner of DaBella Exteriors LLC. I’m writing to you with great concern for my reputation, family and livelihood. I see there are untrue things posted about my company on the Internet. I’d like to explain what had happened in hopes that you can help me.
We are getting confused with Penguin Windows because there were some angry employees (bad eggs) that worked at Penguin and found out I was going to start my own company. Penguin was on its way out of business and my husband worked for them for many years.
My husband’s job was to stay on and help with the shut-down process. We’ve always wanted to do our own company and should have many years ago because we truly know how to serve our customers and build a healthy work environment. I slowly built our company when Penguin shut down and we hired only the best employees that were known for their honesty, loyalty and good moral/family values. I wanted our company to be a family company and that is why I named it DaBella after our twins David and Isabella.
There were angry ex-employees that were so mad because we would not hire them, so they said they were going to make sure we were ruined before we ever had a chance to open our doors for business. I think its so sad that people have to act this way. These people were good at selling but they were pushy and known for other bad things so I didn’t want them to be a part of my family company.
The complaints popped up online before we even had our first day in business which is proof they are lies. I have nothing to do with Penguin Windows and we were never owners of Penguin. Its also not a crime that my husband worked there before. People learn from seeing what they would not do themselves and that is also why we were happy to not be part of the Penguin environment anymore. It was a stressful company to work for.
I’m writing to you in hopes you can help me by taking down your post about us. Its hurting our new business so much. People look up businesses these days online to do research on them and they should but I just get so upset seeing that people can post untrue things about someone not really knowing how badly it can hurt them.
Below is our website if you’d like to learn more about who we really are. I can also explain more if you have any questions.
I hope you can help me Brian. Thank you for reading this.
DaBella Exteriors LLC
Glad to help, Nissa.
I don't know anything about your company other than what you've told me, but I have no reason to doubt you. As noted above, my blog post about Da Bella Exteriors never got any negative comments, so it sure seems like you're serving your customers well. Congratulations on that.