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June 22, 2009

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They are rejecting more than 4% of their clientele. I am the only vegetarian in my family, but when we think about where to go to dinner, I'll always advocate for the place that accommodates vegetarians; the family is sympathetic and unlikely to go to places that do not. As a result, I think it's fair to say the number of meals they're potentially giving up is larger than just the 4% of vegetarians.

DE, excellent point. I should have thought of that. I'll pass your comment on to the Black Butte Ranch president/CEO, who wrote me an encouraging email this morning.

This quick response makes me feel a lot better about The Lodge Restaurant. Amazing what a little "I hear you" can do to sooth a dissatisfied customer. Here's what he said:
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Good Morning Brian –

Thank you for emailing us about your blog post and your experiences with our virtually non-existent vegetarian options. I am relatively new here (100 days) and must admit that I was unaware we were so lacking. Good thing is that this is an easy fix and I’ll get back to you when have some delicious vegetarian choices on the menu. I’d love to have you out to review them…

Thanks for your support of the Ranch

Best,
Scott

Unfortunately there are also problems eating out for those who cannot eat gluten (my daughter-in-law) and those who should not eat dairy (me). Restaurants most often cater to the average and even with a lot of potential entrees, it's difficult to get a meal if your dietary needs don't fit that average.

Great to see that. Maybe I'll stop in for lunch on the way out for 4th of July!

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